On the problem of non delivery in some countries

If you are interested in our products, but your country is not shipping, please contact us. Because the calculation of international logistics freight is tedious, the freight, customs clearance and tax rate in each country are different, so we can't set each country one by one, thank you very much for your understanding!

Instructions for placing orders

This machine can provide different socket types and standard voltage. Please note the type you need when you place the order. In addition, our machine can provide special customized services, such as changing system language, adding logo, different color chassis, adding replaceable handle, etc. for details, please consult the seller, thank you for coming!

         Order without worry

We have been operating factories and physical stores in China for more than 8 years. We can ensure that every machine sold from us has the best quality, cost performance and after-sales service

After-sale service

We guarantee all our products will be shipped out free of defects, damages and shall include all necessary parts;We offer 1-year warranty for all our items (main machine only). 3-month warranty for spare parts, do not include consumable/ disposable parts, like replacement bulbs, any glass pieces, filters and vacuum tubes;Damages caused by water, tampering, mishandling, abuse, or misuse of the appliance is not included in;For all products, the warranty is valid for one year. The warranty is effective once the machine is delivered from our warehouse;We refuse returning the goods without any quality defects. Please make sure to place the order carefully.

Shipping

Our logistics methods include express delivery (DHL, UPS, FedEx, TNT), 7-10 days after delivery, special line (including customs clearance and tax, railway to Europe, time limit of about 35 days, shipping to the United States, time limit of about 40 days, depending on the logistics company) and FOB. The default logistics mode of all machines is special line. Please contact customer service for details of logistics mode. The logistics mode is subject to the communication results with customer service.

We ship to confirmed order address only. Your order address MUST MATCH your shipping address. And we usually ship out the parcel in 5 days after order confirmation. If you have not received your shipment within 30 days after delivery, please contact us. We will track the shipment and get back to you ASAP.We are not responsible for any accident, delay or other issue which caused by shipping services.